One assistant. Every channel.
Concierge replies for you on WhatsApp, Instagram, Discord, and email: instantly, in your voice, and only when it should.
Channels
Connect a number, pick a tone, ship. Customer messages get an instant static or AI reply.
Sign in with Meta, choose the business account. Replies go out through the official Graph API.
Install the bot. The concierge replies when @-mentioned or in channels you designate.
Pick a name at name@cncg.email. Inbound mail gets a reply; you and your team get a copy via Cc/Bcc.
How it works
5-minute wizard. Authenticate with your WhatsApp for Business, Instagram Pages, and Discord Channels.
Pick static or AI replies per channel. Set a persona: tone, business type, things to never say.
Concierge replies to incoming messages for you in the channels you use. Pick up the conversation when you're ready!
AI you can trust
Set tone, biz type, and things the AI must never do. Every reply respects those rules.
Inbound text is scanned before it reaches the model. Suspicious messages are skipped, not auto-replied.
AI replies cost ₹0.10 / $0.001 each. Just prepaid credits, no subscriptions. Static auto-replies you author yourself don't consume credits.
More that just works
Embed a phone-number form on any page. Submissions trigger an instant WhatsApp message.
Add Cc/Bcc emails to any concierge address. We verify each one with a one-click link.
We log metadata, never message bodies. Account deletion wipes everything, immediately.
AGPL-3.0 on GitHub. Self-host if you'd rather. Architecture docs.
Ready to set this up?
Sign in with Google or Facebook. The wizard takes 5 minutes.